配送ポリシー
Woohuloo Smart Litter Box Shipping Policy
Effective Date: March 4, 2025
Order Processing
- Orders are processed within 1-2 business days (Monday through Friday).
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods and Rates
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Standard Ground Shipping: $10.00 per order.
- Estimated delivery time: 5-7 business days.
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Expedited Shipping: $20.00 per order.
- Estimated delivery time: 2-3 business days.
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Free Shipping: Available for orders over $100.00.
- Applies to standard ground shipping within the continental USA.
Shipping Restrictions
- We currently ship only within the continental United States.
- We do not ship to P.O. Boxes, APO/FPO addresses, Alaska, Hawaii, or U.S. Territories.
Order Tracking
- Once your order has shipped, you will receive a confirmation email with tracking information.
- Please allow 24 hours for the tracking information to update.
Delivery Issues
- If your order arrives damaged, please contact us within 48 hours of delivery at support@woohuloo.com.
- For lost or missing packages, please reach out to our customer service team for assistance.
Contact Us
- For any questions or concerns regarding our shipping policy, please contact us at support@woohuloo.com.
Note: Shipping times are estimates and may be affected by factors beyond our control, such as weather conditions or carrier delays.